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Jeanette Clark : I received a ceramic knife set as a gift about a year ago. One of the knives (my favorite one) got chipped somehow, so I inquired with Stone River Gear as to how to replace or repair the knife, and I sent photo of the damaged knife by email. They contacted me immediately and offered to replace the knife and at no charge.
I wasn't expecting not to pay for the knife, and was so surprised and elated to receive a new one in the mail a week later. I am impressed with the product, but now also impressed with the company. Thank you so much for your great customer service and for accommodating me! I will recommend Stone River Gear to everyone I know!
About Stone River Gear
Stone River Gear was created by a passion for the outdoors by co-founders Rick Nebel and Jim Economos. Their 50 + years combined manufacturing and marketing experience has resulted in products created and engineered for leading edge performance and durability. Whether it’s our award winning ceramic sport, hunting and cooking knives or one of our variable focus design flashlights, we strive for 100% customer satisfaction. We hope your experience with us is a rewarding and enjoyable one, but more importantly we hope you get up and get out! Enjoy the Great Outdoors!