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Jeanette Clark : I received a ceramic knife set as a gift about a year ago. One of the knives (my favorite one) got chipped somehow, so I inquired with Stone River Gear as to how to replace or repair the knife, and I sent photo of the damaged knife by email. They contacted me immediately and offered to replace the knife and at no charge.
I wasn't expecting not to pay for the knife, and was so surprised and elated to receive a new one in the mail a week later. I am impressed with the product, but now also impressed with the company. Thank you so much for your great customer service and for accommodating me! I will recommend Stone River Gear to everyone I know!